6 Training Hours
AED 2000

About this Course

Provide professionals working in
the real estate industry about best practices and skills in customer service to
enhance their occupational level in dealing with the clients. Course
Content1. Understanding
how customer service functions.2. Appreciate
your role and responsibility in providing customer care.3. Explore
the difference between internal and external customers and how to serve both.4. Key
elements of customer care.5. Learn
how to “Wow” customers. Course
Objectives• Learn
the fundamentals of customer care.• Understand how to keep your clients
close.• Know the 4 types of customer
service and how to apply them in your profession.