DREI Terms & conditions

Policies and Guidelines
Course Registration & Payment
New Trainee
To register kindly visit www͘drei͘gov͘ae> training registration͘
-
Pay electronically by debit / credit card on completion of the registration process͘
-
The trainees will receive a confirmation message and a digital receipt sent from the system to their
registered e-mail͘
Existing Trainee
-
The existing trainees need to register via www͘drei͘gov͘ae> trainee Page> course registration͘
-
Pay electronically by debit / credit card on completion of the registration process͘
-
The trainees will receive a confirmation message and a digital receipt sent from the system to their
registered e-mail
Registration Pre-requisites
New Trainees:
-
The trainees are required to provide passport copy and visa page͘
-
Kindly note:- The trainees whose names are mentioned on the trade license need to provide their
attested degrees and trade license copy͘
The trainees need to email the documents to: Certifiedtraining.drei@dubailand.gov.ae
Existing Trainee for Renewal:
-
Trainees who have registered for “Continuous Education Program for more than 5 years” are
required to provide minimum 5 certificates and a valid broker id card.
-
Trainees who have registered for “Continuous Education Program for less than 5year”, are
required to provide minimum 1 certificate and a valid Broker ID Card.
The trainees need to email the documents to: Certifiedtraining.drei@dubailand.gov.ae
Students’ Log-in details
New Trainee
-
The trainees will receive the ΗusernameΗ which is their e-mail and ΗpasswordΗ via SMS sent to the
registered mobile number͘
-
The trainees are required to use their login details ΗUser NameΗ and ΗPasswordΗ to confirm their
attendance for the course and the exam͘
-
The trainees can reset their password by following the procedure below: www͘drei͘gov͘ae> Trainee
Page> Forgot my password͘
-
Dubai Real Estate Institute will not provide trainees with a ΗusernameΗ and ΗpasswordΗ͘
Existing Trainee
-
The trainees are required to use their login details ΗUser NameΗ and ΗPasswordΗ to confirm their
attendance for the course and the exam͘
-
The trainees can reset their password by following the procedure below: www͘drei͘gov͘ae> Trainee
Page> Forgot my password͘
-
Dubai Real Estate Institute will not provide trainees with a ΗusernameΗ and ΗpasswordΗ͘
Attendance
Courses
-
ttendance is to be confirmed on the attendance system at least 20 minutes before the training
course commencement͘
-
The trainee are required to use their login details "User Name" and "Password" to confirm
their attendance for their course.
-
The trainees can reset their password by following the procedure below: www.drei.gov.ae>
Trainee Page> Forgot my password.
-
Dubai Real Estate Institute will not provide trainees with a "username" and "password".
*Kindly note- full attendance is mandatory , trainees who fail to attend full course will have
to register for the full course again.
Examination
-
The examinee are required to provide valid id and sign to confirm their attendance at the
customer service desk.
-
The examinee are required to use their "User Name" and "Password" to access their exam.
-
The examinee can reset their password by following the procedure below: www.drei.gov.ae>
Trainee Page> Forgot my password.
-
Dubai Real Estate Institute will not provide trainees with a "username" and "password".
Reschedule
Courses
To reschedule a course , trainee are required to login via <www.drei.gov.ae> -Click on the
trainee page> -click on current courses>- select the clock icon .
-
Free postponement is only applicable 10 working days prior to the course͘
-
Change within 10 working days of the course date, an additional fee of 20% of the total fee paid will
be charged͘
-
In case of change or failure to attend on the day of the course , full fee will be forfeited and
candidate will have to re-register and re-pay͘
Examination
-
To reschedule an exam , trainee is required to login via- www͘drei͘gov͘ae> -Click on the trainee
page> -click on current courses>- select the clock icon ͘
-
The exam cannot be rescheduled on the same day͘
Cancellation Policy
Certification courses:
-
The Institute has the right to deduct a percentage of the fee paid in the event of a refund
request as follows:
-
50 % of the fee paid in the event that the registered candidates resign from their real estate
company, in this case they have to notify the Institute not less than 10 working days prior to
their course commencement date and submit visa/labor card cancellation papers as evidence.
-
50% of the amount paid if the candidates are unable or unwilling to attend the course or the
activity mentioned on the trade license is removed or changed (they are required to provide a
written approval from RERA as evidence).
-
In the event that license owner or the manager in the trade license has a university degree
and was registered for the Diploma in Real Estate course, they have the right to get the full
fee refunded; in this case, the candidate is required to submit the university certificate prior to
the course commencement date.
-
100% forfeiture in case of failure to attend the course.
International / Executive Courses
-
The Institute has the right to deduct a percentage of the fee paid in the event of a refund request as
follows:
-
50% if the candidate notifies the Institute 20 working days prior to the course commencement date͘
-
80% in case the candidate notifies the Institute within 19 working days prior to the course
commencement date͘
-
100% forfeiture in case of failure to attend the course͘
Substitution policy
-
If the trainee is to be substituted by another trainee, you must notify the institute 10 working days
prior to the commencement of the course and the institute is entitled to deduct 20% of the value of
the course͘
-
visa or labor card cancellation document must be provided for the substitution͘
Examination
Duration
The duration of the exam duration is one hour and is conducted according to the agreed schedule.
The exam contains multiple-choice questions.
Certification Course Examination
-
In case of failure in the certified training course for RE Brokers exam, the trainee is required to
pay 3000 ED and register for the dvanced Course for RE Brokers, the duration of the dvance
Training is 2 days [12 training hours΁ and taking the exam is mandatory͘ In case of failure the
trainee must register and pay 3000 ED for the full “Certified Training for RE Brokers course”, the
duration is 4 days and taking the exam is mandatory͘
-
In case of failure in executive and international courses exams, the trainee shall be required to
pay and register for the full course again͘
-
If you pass the test, you will receive your certificate through your trainee page.
Continuous Education Course Examination
-
Professionals who have less than 5 years of experience in the real estate market shall take the
examination on completion of their course͘ The exam will consist of 25 MCQ’s ͘
-
The examinee who fails the continuous education course examination is required to register and
pay 3000 ED for the “Certified Training Course for RE Brokers”͘
Note:
• [license holder and manager in the license] are exempted from renewal process.
Examination Grading System:
-
85% is the passing grade for all types of real estate professionals for the basic course and
renewal course examination (real estate brokers and time-sharing brokers)
-
75% is the passing grade for both the real estate diploma program, the Certified Property
Managers' training (CPM); the Certified Mortgage Brokers course (CMB) and the escrow
account training.
-
The passing grade for Owners Association is 70%, and in case of failure in any of these
courses, a fee of 220 AED will be charged for a re-exam, in case of failure in the re-exam, the
candidate shall re-registration and pay the full fee for the course.
60% is the passing grade for owners and managers mentioned on the trade license.
International Courses:
-
The passing grade is 70%, and in case of failure, the candidate is required to re-registration and re-
pay the full fee course͘
General Exam Instructions:
-
Please place your possessions; the course material, notes, military or PPLE watches, telephone
/ mobile phones in the lockers located outside the exam hall.
-
If you start the exam, you may only leave the room after asking for permission from the
examiner͘
-
Upon completion of the test, the results will appear on your trainee page͘ Inquiries related to
the results of the exam, shall not be answered via phone or at the Institute’s premises for
maintaining complete confidentiality.
-
ny suspicious behavior during exam will be portrayed as an act of cheating and the suspected
examinee will be given a zero͘
-
On passing the examination, electronic certificates will be made available on trainee page͘
Fees
VAT and government fees
-
Value dded Tax (V T) of 5% applies to all Dubai Real Estate Institute fees.
-
Knowledge fee is ED 10.
-
The cost of innovation is ED 10
Fees for special services
-
ED 100 will be charged for a hard copy of the certificate issued at the Institute's premises
-
ED 200 will be charged for an oral/verbal examination of trainees with learning disabilities͘
-
ED 200 will be charged for the reschedule of the exam for a trainee who is more than 20 minutes
late for the test͘
AED 100 shall be charged for printed copy of course material.
Payment method:
Your fees will be valid for only 6 months from the date of payment.
Payments are accepted in one of the following forms:
Important Note - You can pay directly online while you are enrolled in the course and a copy of
your payment receipt will be sent to your email
Payments are accepted only online.
We accept electronic payment using Visa (Debit) and MasterCard (Credit) cards in UAE
Dirhams.
Privacy policy:
"All credit and debit card data and information will not be stored, sold, shared with any third
party."
Electronic payment policies, terms, and conditions will sometimes be changed or updated to
meet standards and requirements .Customers shall be notified of these changes made to the
“Payment Gateway Provider".
Digital Certificates
-
Dubai Real Estate Institute will provide electronic certificates on passing the course / exam͘
-
Trainees will have to download their certificates through their trainee page͘
-
In case of issuing and printing certificates at the Dubai Institute of Real Estate, the Institute shall
charge a fee of ED 100͘
Facility Policy
-
Smoking: Smoking is prohibited in Dubai Real Estate Institute premises.
-
Mobile phones: Please put mobile phones on silent mode or switch them off during the training
session and the exam.
-
Dubai Real Estate Institute will not be liable for lost or damaged possessions.
Disciplinary Act
DREI expects all its registrants and participants to represent themselves in, well-mannered and
respectful conduct.
1. Dubai Real Estate Institute reserves the right to dismiss any student from class for
disruptive or inappropriate behavior.
2. Women and Men should be respectful of local customs and can be dressed in formal
or smart casuals.
3. Students are required to keep their mobile phones on silent mode during sessions.
4. Proctors: Instructions given by exam proctors must be strictly obeyed. Failure to do
so may result in the students considered as failing the exam.
5. Cheating: Examinees, suspected of being cheating, or attempted cheating shall be
considered as failures.
6. Smoking is prohibited anywhere on DREI premises.
DREI Student Handbook